Book Priority
At SalamAir, we believe your travel experience should be as smooth and convenient as possible. That’s why we’re excited to offer our Priority service, designed to make your journey faster and more comfortable with Priority Check-In and Priority Boarding.
Whether you’re looking to get ahead in the queue or enjoy a more seamless airport experience, we’ve got you covered. Skip the lines, board earlier, and enjoy added convenience from the moment you arrive at the airport.
With SalamAir, travel smart, travel easy, and travel with peace of mind.
Terms and Conditions of SalamAir Priority Service
1. Overview
The SalamAir Priority service provides passengers with priority check-in and priority boarding to enhance convenience at the airport. These Terms & Conditions govern the use of the Priority service. SalamAir reserves the right to amend, revise, suspend, or discontinue the service, including pricing, at any time without prior notice.
2. Priority Benefits
Passengers purchasing Priority are entitled to the following:
- Priority check-in at designated airport counters
- Priority boarding at the boarding gate
Disclaimer: Purchase of Priority service does not guarantee first check-in or first boarding. Priority services are subject to airport regulations, security requirements, and operational conditions at the airport.
3. Pricing Structure for Priority (Note: Prices are in OMR)
The Priority service can be purchased at various stages of the travel process, with pricing as follows:
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While booking
Domestic GCC Indian Subcontinent Long Haul Domestic 1.9 2.9 3.9 4.9 GCC 2.9 3.9 4.9 5.9 Indian Subcontinent 3.9 4.9 5.9 6.9 Long Haul 4.9 5.9 6.9 7.9 -
Manage booking
Domestic GCC Indian Subcontinent Long Haul Domestic 2.9
3.9 4.9 5.9 GCC 3.9 4.9 5.9 6.9 Indian Subcontinent 4.9 5.9 6.9 7.9 Long Haul 5.9 6.9 7.9 8.9 -
At Check-in counter
Domestic GCC Indian Subcontinent Long Haul Domestic 4 5 6 7 GCC 5 6 7 8 Indian Subcontinent 6 7 8 9 Long Haul 7 8 9 10
Please find below the list of destination category:
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Destination Category
Domestic GCC / Middle East Indian Subcontinent Long Haul Muscat (MCT)
Salalah (SLL)
Sohar (OHS)
Masirah (MSH)
Duqm (DQM)
Khasab (KSH)Dubai (DXB)
Erbil (EBL)
Doha (DOH)
Kuwait (KWI)
Dammam (DMM)
Riyadh (RUH)
Shiraz (SYZ)
Madinah (MED)
Mashad (MHD)
Jeddah (JED)
Tehran (IKA)
Baghdad (BGW)
Abha (AHB)Karachi (KHI)
Sialkot (SKT)
Multan (MUX)
Islamabad (ISB)
Lahore (LHE)
Peshawar (PEW)
Faisalabad (LYP)
Calicut (CCJ)
Hyderabad (HYD)
Jaipur (JAI)
Lucknow (LKO)
Bengaluru (BLR)
Chennai (MAA)
Mumbai (BOM)
Colombo (CMB)
Dhaka (DAC)
Chittagong (CGP)Almaty (ALA)
Bangkok (BKK)
Baku (GYD)
Damascus (DAM)
Medan (KNO)
Mombasa (MBA)
Mogadishu (MGQ)
Phuket (HKT)
Sphinx (SPX)
Beirut (BEY)
Nairobi (NBO)
Sarajevo (SJJ)
Port Sudan (PZU)
Vienna (VIE)
Note:
Pricing varies by route and point of purchase and is subject to change without prior notice. Passengers are strongly encouraged to purchase the service in advance to avoid higher airport charges or inconvenience.
4. Priority Conditions of Use
- The Priority service applies only to priority check-in and priority boarding.
- The service does not include baggage, seat selection, or any other ancillary benefit unless expressly stated.
- Priority benefits are non-transferable, non-refundable, and valid only for the passenger and flight sector for which they are purchased.
- Passengers are responsible for complying with SalamAir’s Conditions of Carriage, travel policies, and airport procedures at all times.
5. Refund and Cancellation Policy
- Priority service purchases are non-refundable, including in cases of passenger-initiated cancellations, itinerary changes, or missed flights.
- If SalamAir cancels or reschedules a flight, the Priority service may be transferred to the revised flight at SalamAir’s discretion.
- No refund, credit, or compensation will be provided for unused Priority services.
- Availability of the Priority service is subject to operational limitations and is not guaranteed.
6. Compliance and Liability
- SalamAir reserves the right to enforce all cabin baggage and boarding procedures, including the removal of unapproved or non-compliant items, to ensure safety and operational efficiency.
- SalamAir shall not be liable for any loss, damage, delay, or inconvenience arising from the enforcement of this policy or airport operational requirements.
- By purchasing the Priority service, passengers acknowledge and agree to these Terms & Conditions in full.
7. Contact for Assistance
For questions or any assistance required, please contact SalamAir Customer Support.
Contact details:- 0096824272222
Note: This policy forms part of SalamAir’s General Conditions of Carriage, which passengers must adhere to at all times.
FAQs: Priority Service
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1. What is the SalamAir Priority service?
The Priority service provides priority check-in and priority boarding, enhancing passenger convenience and ensuring a smoother, more efficient airport experience.
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2. What benefits do I get with the Priority service?
By purchasing the Priority service, you receive the following benefits:
- Priority check-in at designated counters
- Priority boarding
Note: Priority service is not applicable to the immigration process or priority for security checks.
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3. How much does the Priority service cost?
The cost of this service varies based on when it is purchased:
- At the time of booking
- After booking (via Manage My Booking) up to 3 hours before departure
- At the airport check-in counter
Purchasing the service in advance is recommended to avoid higher airport charges.
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4. Can I get a refund if I cancel my Priority service?
No. The Priority service is non-refundable, even if you cancel your booking or miss your flight. If SalamAir cancels or reschedules the flight, the service may be transferred to the new flight at no additional cost.
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5. Can I transfer my Priority service to another passenger?
No, the Priority service is non-transferable.
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6. How can I get assistance with the Priority service?
For questions or assistance related to the Priority service, please contact SalamAir Customer Support.
Contact details: 0096824272222