SALAMAIR BAGGAGE INFORMATION

Hand Baggage 

SalamAir hand baggage allowance is one piece of 5KGs (under the aircraft seat), with dimensions not exceeding (25cm x 33cm x 20cm). This allowance includes one small laptop bag, one small plastic bag, or one small ladies` bag. If you need to carry more than 5 kg onboard, you will have to purchase a “Priority” service, which offers an extra 10 kg for a Trolly bag onboard that does not exceed the dimensions (56cm x 45cm x 25cm).

If your handbag (5kg) is overweight or oversized, you will have to purchase a “Priority” service, which offers an extra 10 kg of a Trolly bag.

If your Trolly bag (10kg) is overweight or oversized, SalamAir will only accept it as a checked-in bag as per the airport rate.

The airline is not liable for the loss or damage of any hand carry or its content as they are under the full custody of the passenger.

Checked Baggage

SalamAir offers you a variety of baggage allowances that comply with your travel plan. Upon check-in, ensure that your check-in baggage weight, size, and number do not exceed your booked baggage allowance. The number of checked baggage per passenger is limited to 1 piece if your baggage allowance is 10kg, 20kg, or 30kg, and 2 pieces if your baggage allowance is 40kg. Each piece should not exceed 32kgs within the dimensions of 160cm (W+D+L). Any extra weight, extra pieces, or oversized baggage, or odd shaped baggage will be subject to space availability in the aircraft, and related charges will apply. Read more about SalamAir`s extra baggage information. 

Upon check-in, your baggage will be labeled with an airline tag, which will declare all your baggage details. The baggage claim portion will be mandatory for any future claims (if any).  

Contents such as jewelry, perishable, fragile, and all precious items are carried under the full responsibility of the passenger unless they were declared in writing during check-in.  

Restricted Items 

Please refer to the Dangerous Goods page for further information.  

Sports Equipment 

Feel free to carry some sports equipment as a carry-on as long as it is within the allowed weight and size on board SalamAir flights.

Please note that any equipment that could be deemed dangerous, including but not limited to sports bats, golf clubs, and hard sports balls (Cricket, snooker, etc.), might be restricted on board our flights, and they might be accepted as check-in luggage only. Our teams are always available for assistance while checking in at the counter.

Sports equipment can also be accepted as check-in baggage as long as it does not exceed the allowances selected on your ticket and is within the parameters of 160 cm (Width × Depth × Length). For anything bigger than the dimensions mentioned above, the equipment will be subject to additional charges.

Mishandled Baggage 

Delayed/lost baggage 

It is in our best interest to deliver your baggage intact at the time of your arrival. 
In the event of delayed baggage, ensure to report the same to the arrival baggage services desk at the destination before leaving the airport. 

You will be provided with a Property Irregularity Report (PIR) and the local contact details of our baggage services team at your destination. 

Please ensure to keep your boarding pass, copy of your ticket, and baggage claim portion for further reference and future claims. For more information, you may refer to the Conditions of Carriage. 

In case your baggage was not delivered within the first 7 days of arrival, please ensure contacting your destination baggage team to follow up on your claim status. If your baggage is not delivered within 21 days of arrival date, your baggage will be declared lost, and the destination baggage team will settle your claim according to the airline's procedures.   

When settling the claim, the airline will not be liable for valuables such as jewelry, perishable, fragile, and all precious items unless they were declared in writing during check-in.  

If the baggage claim portion was not provided during baggage loss reporting, the airline will proceed with courtesy tracing with no further liability.  

* PIR is a mandatory document to proceed further with your baggage loss claim 

Damaged Baggage  

In case you receive your baggage in a damaged condition, ensure to report the same to the arrival baggage services desk before leaving the airport. You will be provided with a Damage Property Report (DPR) and the local contact details of our baggage services team at your destination. 

Please ensure to keep your boarding pass, copy of your ticket, baggage claim portion, baggage brand name, baggage age, and baggage purchase receipt for further reference and future claims. For more information, you may refer to the Conditions of Carriage. 
 
The damaged property report (DPR) will be created after the evaluation of the baggage damage condition. 

* DPR is a mandatory document to proceed further with your baggage loss claim  

 
Loss of property  

The airline is not liable for the loss or damage of property or contents of the cabin baggage, as they are under the full custody of the passenger.  

 
Loss of content  

The airline will consider the loss of checked baggage contents when reported immediately upon arrival. The settlement will be done as per airline policy.